Subject: Re: Fwd: Mandatory Poster
From: Ryan Coleman <[email-masked]>
To: Michael B <[email-masked]>
Date: Mon, 24 Mar 2014 14:20:45 -0400

I just talked to Nicole and she will get back with you this afternoon
On Mar 24, 2014 2:17 PM, "Michael B" <[email-masked]> wrote:

>  Hello Ryan.
> Just following up on this.  Any progress?  Let me know.
> Thank you,
> Michael B
> LLPS
>
>  *From:* Ryan Coleman <[email-masked]>
> *Sent:* Thursday, March 20, 2014 4:38 PM
> *To:* Michael B <[email-masked]>
> *Subject:* Re: Fwd: Mandatory Poster
>
> No problem
>
> I will email her now and keep you posted
>
>
>  Ryan Coleman
> Branch General Manager
> Konica Minolta Business Solutions Inc.
> 2851 High Meadow Circle
> Auburn Hills, MI 48326
> 248.883.6026 Direct Dial
> 440.669.6208 Cell
> [email-masked]
> http://kmbs.konicaminolta.us
>
> STATEMENT OF CONFIDENTIALITY NOTICE:  This e-mail is confidential,
> privileged and intended for the exclusive use of the addressee.  Any other
> recipient of this message is strictly prohibited from disclosing,
> distributing or reproducing it.  If you have received this e-mail by
> mistake, please notify us immediately by telephone or delete all copies
>
>
>
>
> On Thu, Mar 20, 2014 at 4:21 PM, Michael B <[email-masked]> wrote:
>
>>  Hello Ryan.
>> I sent off something a week ago to Nicole but have not yet heard
>> back. Can you check on that and let me know an ETA on the check and the
>> copy of all pricing/payments on the account as requested.  I am on vacation
>> right now but will be checking my email periodically.  Let me know asap.
>> Thank you,
>> Michael B
>> LLPS
>>
>>  *From:* Ryan Coleman <[email-masked]>
>> *Sent:* Thursday, February 20, 2014 5:29 PM
>> *To:* Michael B <[email-masked]>
>> *Subject:* Re: Fwd: Mandatory Poster
>>
>> We screwed up by not applying the check to the purchase. Rather than
>> credit and re bill the account in the system it makes the most sense to
>> give you this back as there were SO many issues and misunderstandings along
>> the way.
>>
>>  Ryan Coleman
>> Branch General Manager
>> Konica Minolta Business Solutions Inc.
>> 2851 High Meadow Circle
>> Auburn Hills, MI 48326
>> 248.883.6026 Direct Dial
>> 440.669.6208 Cell
>> [email-masked]
>> http://kmbs.konicaminolta.us
>>
>> STATEMENT OF CONFIDENTIALITY NOTICE:  This e-mail is confidential,
>> privileged and intended for the exclusive use of the addressee.  Any other
>> recipient of this message is strictly prohibited from disclosing,
>> distributing or reproducing it.  If you have received this e-mail by
>> mistake, please notify us immediately by telephone or delete all copies
>>
>>
>>
>>
>> On Thu, Feb 20, 2014 at 4:04 PM, Michael B <[email-masked]>wrote:
>>
>>>  Hello Ryan.
>>> I was still waiting for a full explanation of how this all plays out
>>> if we do take the check.  I am not saying that I will not.  I just want it
>>> all spelled out so we all know what is included and expected.   Let me know.
>>> Thank you,
>>> Michael B
>>> LLPS
>>>
>>>  *From:* Ryan Coleman <[email-masked]>
>>> *Sent:* Thursday, February 13, 2014 7:10 PM
>>> *To:* Michael B <[email-masked]>
>>> *Subject:* Fwd: Mandatory Poster
>>>
>>> Per our previous conversation
>>> ---------- Forwarded message ----------
>>> From: "Nicole Vandriessche" <[email-masked]>
>>> Date: Feb 13, 2014 2:15 PM
>>> Subject: Mandatory Poster
>>> To: "Ryan Coleman" <[email-masked]>
>>> Cc:
>>>
>>>  Good Afternoon,
>>>
>>> Mandatory Poster had cut Konica Minolta a check for $10.343.00. The
>>> check was cashed and put on the customers account. The check was not used
>>> towards the purchase of their new machine. The money is on the customer
>>> account and should be returned to the customer. I will need the customer
>>> approval to have a check cut to them in the amount of $10343.00.
>>>
>>> Thank you
>>>
>>> --
>>>  Nicole VanDriessche
>>> Branch Admin Manager
>>> Desk # *(248) 883-6056 *
>>> Fax #
>>> *(248) [email-masked]
>>>
>>>
>>
>